Your questions.
Our answers.

The UTAH water softener by Source Pure treats limescale throughout your home by eliminating calcium and magnesium ions. It protects your pipes and household appliances, and saves you up to 70% on cleaning products.

The SourcePur™ system is a filtration system that removes up to 99% of contaminants (chlorine, pesticides, microplastics, heavy metals, etc.) for pure water at your kitchen tap.

For a complete solution: the ideal approach is to combine both — soft water throughout the house + pure water for drinking and cooking.

The choice depends on the number of people in your household:

• UTAH by Source Pure 10L: Ideal for 1 to 2 people
• UTAH by Source Pure 22L: Suitable for 3 to 4 people
• UTAH by Source Pure 25L: Recommended for 5 people or more

Our team can provide free advice based on your water hardness and consumption habits.

Yes. Our multi-layer filtration system effectively removes: chlorine and its derivatives, nitrates and pesticides, medicinal residues, microplastics, heavy metals (lead, mercury), and bacteria.

The result: neutral, light water, with no taste or odor, straight from the tap.

Softened water is potable and safe. The process simply replaces calcium and magnesium with a very small amount of sodium.

Our recommendation: combine UTAH by Source Pure with the SourcePur™ system for water that is both soft and perfectly pure.

With the UTAH water softener by Source Pure, you save:

• Up to 70% on your cleaning products and detergents
• 60% on your energy consumption
• 50% on your laundry products
• 3x less soap, shampoo, and moisturizer

Not to mention extending the lifespan of your household appliances.

Choose your equipment on the Installation page, then call a Source Pur advisor at 07 52 12 00 44 to schedule your appointment.

On the agreed day, a technician will install the system and explain how it works. Installation is available in the Île-de-France region and the Oise (60) department, depending on the option chosen.

No. The installation is performed by a technician without major work.

UTAH by Source Pure: installed on the home’s cold water inlet, in about 4 hours.

SourcePur™ system and A2O reverse osmosis unit: installed under the sink, in about 3 hours.

An advisor will suggest the next available time slots based on your address and the chosen equipment. Choose your product to display its number and schedule the appointment.

All our technicians are certified, specifically trained on SourcePur products, equipped with the necessary tools, and insured to perform work at your home. They will explain how your system operates and answer all your questions.

Be present or have someone on-site, provide access to your water supply, clear the space under the sink for the SourcePur™, and ensure an electrical outlet is nearby for the water softener. Our technician will arrive with all the necessary equipment.

Maintenance is minimal: check the salt level every 2 to 3 months and add more if necessary (approximately 30 to 50 kg per quarter). An annual professional inspection is recommended. The system regenerates automatically.

• Pre-filters: every 6 to 12 months
• Activated carbon filter: every 12 months
• Membrane: every 24 to 36 months

Filters are available directly on our online store.

UTAH water softener by Source Pure: 15 to 20 years with regular maintenance.

SourcePur™ system: 10 to 15 years. Only the filters require periodic replacement.

Manufactured in Germany according to the most stringent European standards.

Yes. Our annual maintenance plans include a check-up, filter replacement, settings optimization, and preferential pricing on spare parts. Contact us to learn more.

Our team is here to support you after your purchase. Contact us with any questions regarding your equipment, its maintenance, or the applicable warranty terms.

Contact us by phone at 07 54 06 03 39, by email at technique@sourcepur.fr, or via our contact form. An advisor will analyze your situation and intervene within 48 to 72 hours if necessary. Available Monday to Friday, 9 a.m.–6 p.m.

Three options: take your equipment with you (uninstallation + reinstallation possible, paid service), leave it in place (an asset for resale), or take advantage of our buy-back program. Contact us to determine the best solution.

Delivery is included in the price of our equipment. Installation is offered in the Île-de-France region and in the Oise (60) department, depending on the option chosen. For an address located elsewhere, contact our team to learn about the terms and conditions before placing your order.

Yes. 3- or 4-time interest-free installment payments are available for any purchase over €300, directly at checkout on our secure website.

Yes, in accordance with the legislation, you have 14 days from receipt of your order to withdraw.

Signs of hard water: white marks on taps, deposits in the kettle, rough laundry, dry skin after showering, excessive soap consumption. Above 15°f (150 mg/L), a water softener is highly recommended.

Check out our complete guide

Electricity: less than €10 per year. Water: only during automatic regeneration (50–100L every 3–7 days). Salt: approximately 30–50 kg every 2–3 months (~€15–20). The savings achieved far outweigh these costs.

Tous nos équipements sont fabriqués en Allemagne, conformes aux normes CE, certifiés pour le contact alimentaire et testés par des laboratoires indépendants.

L'adoucisseur UTAH par Source Pure est équipé d'une batterie de secours qui conserve les réglages. Le système SourcePur™ ne nécessite pas d'électricité et continue de filtrer normalement.